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HLTOUT010 - Communicate in complex situations to support health care

This course provides you with the knowledge and skills to address significant challenges in the context of providing a health care service.


You will learn how to communicate with patients, colleagues, health providers and ambulance service callers in in a range of situations, using both verbal and non-verbal interactions. 

Certificates issued by Allens Training Pty Ltd RTO 90909.

Unit Being Delivered

The following unit(s) will be awarded to successful participants in this course.

HLTOUT010- Communicate in complex situations to support health care

The certificate will be issued by Allens Training Pty Ltd RTO 90909

To view full unit details please visit  


Course Delivery

100% online at your own pace.


Course Fees and Payments

Course fees for this course is $210 paid in full online.

Entry Requirements


An individual undertaking this course will need to demonstrate the following to be eligible for entry:

Students must have access to a computer, smartphone, tablet, or other electronic device with access to the internet to complete the online studies and practical assessment.

Must meet English and LLN requirements. The Training Package clearly states:

Reading – to read and understand forms and to make accurate reports

Writing – to accurately record details of children and young people at risk and to make reports using handwritten skills and computer skills

Communication – to communicate appropriately and effectively with children and young people who disclose sensitive information

Course Duration

8 Hours - This can be completed over a number of sessions. Your course progress will be saved. You will have access to his course for 6 months upon enrolment


Why Choose Us?

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