Certifications Include:

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11244NAT - Course in Mental Health Support for First Responders
NAT11244001 - Develop knowledge of mental health support for first responders
NAT11244002 - Provide mental health support for first responders

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This course has a ‘first responder’ focus but is suitable for any individual who wants
to understand mental health challenges and learn how to offer support.

What does it mean to be a first responder?…

 

in reality, every individual has the potential to be a first responder. Most often this description is associated with professional individuals who have received specialised training in dealing with emergencies. The reality is that the first responder is often a bystander (someone like you and me), on an emergency scene, providing the very first few minutes of support.

Not only is this course nationally recognised, but it is also a concise and efficient
short course that offers a practical solution for individuals seeking to understand the
basics of or enhance their mental health support skills. Its streamlined format saves
valuable time, allowing you to gain essential knowledge and skills without a
significant time commitment.

You will learn to recognise signs and symptoms of mental health concerns and
respond effectively, providing crucial support until professional help is available.

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WHO IS THIS COURSE DESIGNED FOR? 

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While this course is suitable for anyone seeking to understand mental health challenges and provide support, it is particularly beneficial for individuals in the following roles:

• Anyone who has, or is considering undertaking a CPR or first aid course

• Individuals doing any form of community support (paid or volunteer)

• Workplace first aiders.

• Individuals who are working as first responders in a professional, or volunteer role

• Teachers and educators

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WORKPLACE BENEFITS FOR COMPLETING OUR COURSE

 

1. Compliance and Risk Management

Reduce risk of legal issues related to duty of care and confidentiality breaches

 

2. Enhances Workplace Safety and Support

Equip staff to provide immediate and appropriate mental health support

Improve safety by addressing immediate threats and concerns effectively

 

3. Improved Employee Wellbeing

Early identification of mental health concerns

Provision of timely support and referrals to maintain employee health

Increase confidence and skills with nationally recognised qualification

 

4. Resilient and Supportive Work Culture

Foster resilience and peer support among employees

Implement trauma-informed care practices to support affected staff

 

5. Reduce Stigma and Increased Support

Encourage a culture that understands and reduces the stigma around mental health

Make it easier for employees to seek and receive mental health support

 

6. Sustainable Health Strategies

Promote long-term health and mental wellbeing

Implement strategies that support ongoing employee wellness and productivity​

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Course Delivery

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Course durations can vary for multiple reasons, so the durations below are the
minimum possible amount.

Online with face-to-face assessment Face to Face contact time of at least 2 Hours

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Entry Requirements

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Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health.

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Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

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Course Duration

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• Face to Face Delivery 6 hours

• Online with Face to Face Delivery 90 minutes

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Assessment Requirements/Activities

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Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the Assessment Activities section. 

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Certificate Renewal Requirements

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This certificate does not require renewal

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